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Help
Need help? We are keen to offer you the best service possible. This page is here to help you get the most from our site and also to help you resolve any queries you may have.
Getting Started

    Creating an account on www.tasc-auto.co.uk
    Shopping on www.tasc-auto.co.uk
    Returns Policy
    Delivery Policy
    Security Advice
    Terms & Conditions
    Privacy Policy
    Reporting a technical fault with this site
    Copyright & Disclaimer

Creating an account on www.tasc-auto.co.uk
You create an account when you make your first purchase.  Your contact details are the only details we keep on record. None of your credit or debit card details are kept on record.

Shopping on www.tasc-auto.co.uk
www.tasc-auto.co.uk is an online shop for trim, sunroof & motor trade consumables.
  • Items are usually dispatched within 24 hours and delivery usually then takes 3–5 working days.

We have designed this site to be as simple to use as possible and on this page we provide some simple tips on how to search, browse and purchase. We hope you enjoy your visit!

Searching

The easiest way to find what you're looking for is to use the search facility. The ‘Search’ box is on the top right of every page, below the site header bar. Simply select a category from the dropdown menu, then type in the product name or a short description and click ‘Search’. If you don’t find what you want straight away, here are a few tips:

  • Keep it simple
    Best results are often obtained if you enter just one or two key words i.e. rover seal. Try using the least common words. (Don’t use words like ‘the’, ‘and’, ‘a’, etc. which will produce many results.)
  • Don’t worry about punctuation
    Adding punctuation is not necessary when searching. The www.tasc-auto.co.uk search engine will reveal the same results ‘proper punctuation’ or not.

Browsing
Searching is not the only way to find what your looking for – browsing the site is also an option. The main areas of the site are shown at the top of every page in the menu bar.

Making a purchase at www.tasc-auto.co.uk is easy and secure.
  • Choosing an item
    When you find an item you want to purchase, click the ‘Buy’ button. The item will be added to your ‘Shopping Basket’ this is found top left of the page.
  • Paying for your item
    When you are ready to pay, click the ‘Checkout’ button in the Shopping Basket.
  • Creating an account
    The first time you make a purchase with us you will need to register and create an account. The account will store your name, address and contact details. This only takes a couple of minutes to set up and is fully secure.
  • Confirming your item and payment
    During the checkout process we will show you your address details and the total cost of your purchase. Once you have checked these details and click ‘pay now’ you will be taken to a secure paygate where you will be presented with your purchase details, click on pay now, you will then be sent to paypal where you can pay by most credit and debit cards. Once you have paid for your purchase click on the return button to be sent back to www.tasc-auto.co.uk, where your invoice will be presented to you which you can printout for your records.
Delivery Policy
Delivery in the UK is as stated.  Delivery to Europe and the rest of the world is subject to postage & packaging price at the time the order is placed.

Returns Policy
If you find that the goods do not match the condition described in the ad then we will refund you in full subject to us testing the goods when we receive them back from you.
  • When you inform us that you require a refund we will send you a returns email, this should be sent to us with the goods, you may wish to keep a copy for your own records.
  • When you send the goods back to us please ensure they are wrapped securely and include the invoice along with your returns authorisation email.
  • Replacement or refund we will ask you if you would like us to replace the item (provided it is still available) or refund you.
Security Advice
At www.tasc-auto.co.uk the security of your personal information is of very high priority. Please take a moment to read the following information and advice to ensure that your online experience is as safe and secure as possible. Be very careful when you give out your personal information.
  • www.tasc-auto.co.uk will never ask for your account user name/password or your bank account details by email.
  • www.tasc-auto.co.uk will never ask for your credit/debit card details under any circumstances.
If you are contacted or receive an unsolicited email which asks you for your login details or personal banking information, disregard the request and report the communication to www.tasc-auto.co.uk for investigation.

Terms & Conditions
To read our Terms & Conditions please click here

Privacy Policy
To read our Privacy Policy please click here

Reporting a fault with this site
If you have experienced a problem while using www.tasc-auto.co.uk please let us know so we can fix and improve our site. The more information you can provide the better, so details about your browser and operating system will help us sort out the problem and improve your shopping experience. Click here to send a report

Copyright & Disclaimer
This site is provided as a shopping resource by www.tasc-auto.co.uk. The site is provided on an ‘as is’ basis. www.tasc-auto.co.uk makes no express or implied warranties of any kind relating to the provision of information or service on or by this site. www.tasc-auto.co.uk will not be liable for any damages of any kind arising from the use or misuse of this site or any of the information contained within it.




 
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